Privacy Policy
This Privacy Policy describes how soupspace collects, uses, and protects the personal information you provide on our website, soupspace.uno. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, surname, and contact details (email address, phone number) provided through our contact form.
- Communication Data: Topic of inquiry and message content submitted through our contact form.
- Website Usage Data: Information about how you use our website, including IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of visits. This data is collected through cookies and similar technologies.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you fill out our contact form, subscribe to our newsletter, or otherwise communicate with us.
- Automatically: Through cookies and similar technologies when you browse our website.
3. Use of Information
We use the collected information for the following purposes:
- To Provide Services: To respond to your inquiries, provide financial consulting services, and fulfill your requests.
- To Improve Our Website: To analyze website usage data and improve the content, functionality, and user experience of our website.
- To Communicate with You: To send you updates, newsletters, and promotional materials related to our services, where you have consented to receive such communications.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect website usage data and enhance your browsing experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive data during transmission.
- Access Controls: Limiting access to personal information to authorized personnel only.
- Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you, provided that they agree to keep your information confidential.
- Legal Compliance: We may disclose your information when required by law, regulation, or legal process.
8. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us through the contact form on our website or via the contact information provided on the Contact page.
9. POPIA Compliance
We are committed to complying with the Protection of Personal Information Act (POPIA) in South Africa. We process personal information in accordance with the principles of POPIA, including:
- Accountability: We are accountable for ensuring that personal information is processed in accordance with POPIA.
- Processing Limitation: We process personal information only for specified, explicitly defined, and legitimate purposes.
- Purpose Specification: We collect personal information only for a specific, explicitly defined, and legitimate purpose.
- Further Processing Limitation: We ensure that further processing of personal information is compatible with the original purpose for which it was collected.
- Information Quality: We take reasonable steps to ensure that personal information is accurate, complete, and up-to-date.
- Openness: We are transparent about our personal information processing practices.
- Security Safeguards: We implement appropriate security safeguards to protect personal information.
- Data Subject Participation: We respect the rights of data subjects to participate in decisions about the processing of their personal information.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our website after the posting of changes constitutes your acceptance of such changes.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us through the contact form on our website or via the contact information provided on the Contact page.
Effective Date: [Date]